Public Safety Dispatcher/Operator


Rarely will you ever get a chance to meet the hundreds of people who call for help, yet they'll depend on your voice, your directions, and your knowledge to get through an emergency. No day is ever routine - one call may be a minor traffic accident, while the next is a frantic voice screaming for help. Both will be depending on your calm, firm voice and direction until help can arrive. Using state-of-the-art equipment and training, you'll provide the excellent service and security people have come to expect from the California Highway Patrol


Job Responsibilities


  • ​​Monitoring and responding to radio and emergency systems

  • Keeping track of field units, complaints, and incidents

  • Dispatching field units

  • Querying data bases

  • Record keeping

  • Maintaining resource materials

  • ​​Advising the public and other law enforcement agencies

  • Receiving requests for service

  • Receiving, evaluating, and summarizing complaints prior to dispatching the information

  • Communicating with difficult callers



State salaries are based on a monthly compensated pay scale. New employees are appointed at the minimum salary rate and progress through the salary range to maximum with satisfactory job performance. Specialty pays include overtime, shift differential, and bilingual pay as assigned. Designated communications centers also receive retention and recruitment differential pay.


  • ​$200 monthly Bilingual Pay for those who are certified.

  • Shift Differential for evenings / nights

  • Overtime with holiday pay

  • $300 monthly Retention Pay for Communication Centers in Barstow, Chico, State Capitol, Fresno, Humboldt, Indio, Monterey, Sacramento, San Luis Obispo, Ventura, and Ukiah.

  • $750 monthly Retention Pay for Communication Centers in Border Division (San Diego), Golden Gate Division (Vallejo), Los Angeles, and Orange County (Irvine)


  • ​Medical, Dental and Vision package for employee and dependents.

  • A great state retirement system (CalPERS) with additional options of 401K / 457 thrift plans.

    For more information contact CalPERS at


​​For additional information and applications, contact the CHP at:

To speak with the CHP Recruitment Unit please call (916) 843-3275

You can also email us at

Click here to see the current examination schedule for Public Safety Dispatcher/Operator openings and download the STD 678 Examination/ Employment Application Form (PDF).

For upcoming exams:

Speak with a recruiter at 1-888-422-4756 or visit the State Personnel Board website here.


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