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   The mission of the California Highway Patrol is to provide the highest level of Safety, Service, and Security.

When you think of first responders, you probably picture paramedics, emergency medical technicians, firefighters, and police officers. But there is a first responder behind the scenes who handles things before those folks get involved: the 9-1-1 dispatcher.

9-1-1 dispatchers are the first voice one hears when calling to report an emergency. Many dispatchers have experienced the whole gamut, from the unending slew of dropped wireless calls to hearing domestic or sexual abuse as it occurs, but most time just comforting someone in their greatest time of need. And yet, they return the next day, fueled by their desire to serve the community.

“With each new crisis, dispatchers prove to be an indispensable link between our officers, the public, and vital support services,” CHP Commissioner Joe Farrow said. “Without their commitment, devotion, and hard work, countless numbers of lives and property would be in jeopardy. The work of these highly trained women and men is so much more than just a job.” This week we honor dispatchers near and far.

Meet PSD Becky, one of our heroes, during our latest #WhyIWearTheBadge.


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