Together, the Commissioner and the Deputy Commissioner oversee the two major commands of the California Highway Patrol: Staff and Field, each commanded by an Assistant Commissioner. The Deputy Commissioner oversees the functions of the offices listed below:
Community Outreach & Media Relations (COMR) is responsible for overseeing the California Highway Patrol's (CHP) statewide community outreach activities. COMR also provides guidance, direction, and support to CHP personnel across the state regarding community outreach issues. Additionally, we facilitate and promote the development of community partnerships directed toward solving and preventing community-related problems and issues.
The Office of Internal Affairs (OIA) is accountable to the Professional Standards and Ethics Division on matters of employee discipline and internal control. Utilizing the resources under its command, OIA provides information on issues affecting employee discipline; accumulates, analyzes, and distributes statistical information; provides analysis and recommendations on employee disiplinary actions and prepares appropriate documents; and supports commands on matters related to adverse actions, civilian complaints, secondary employment, ethics and employee conduct. OIA assists in the fulfillment of the mission to maintain vigilance over the Department's commitment to professional and ethical law enforcement. Vigilance is maintained through the dissemination of sound ethical ideals and the timely investigation and appropriate resolution of alleged acts of misconduct. The Office of Internal Affairs is the Office of Primary Interest for a variety of important programs within the Department. This office reports directly to the Deputy Commissioner and is commanded by an Assistant Chief who oversees three units: Analysis, Investigations, and Workers' Compensation Fraud Investigations.
The Office of Legal Affairs Section provides advice and consultation to the Commissioners and to the Executive Management on all legal issues affecting the Department. The Command is comprised of the Staff Counsel and Case Management Unit.
The mission of the Office of Equal Employment Opportunity (OEEO) is to ensure equal employment opportunities for all departmental applicants and employees, to strive for a work environment free of discrimination and harassment, and to provide for the recruitment, promotion and retention of a qualified workforce which is representative of the public we serve. The Equal Employment Opportunity Section (OEEO) is responsible for developing, implementing and advising on policies and procedures supporting the Department's EEO Program. OEEO provides training and consultation to departmental employees on its policies to ensure the workplace is free of employment discrimination on the basis of race, sex (including gender, gender identity, and sexual harassment), color, religion, national origin, ancestry, age, physical or mental disability, medical condition, political affiliation/opinion, marital status, sexual orientation, and retaliation. This includes ensuring equal opportunity for applicants and employees at all levels in testing, hiring, training, promotion, and other benefits and privileges of employment. The OEEO oversees the discrimination complaint process including EEO investigations and informal resolution of EEO issues.
Risk management is an activity that involves evaluating, comparing, developing, selecting, and implementing control measures that change, reduce, or eliminate the probability or the consequences of a harmful action.
Risk Management involves the following premises:
Every job in our organization involves risk
There are no new ways to make mistakes
We have a vast body of knowledge concerning our past mistakes
Instead of focusing solely on after-incident damage control, we need to
focus our efforts on the prevention of mistakes through proper management of
Accountability at all levels within the organization
The Commission on Accreditation for Law Enforcement Agencies (CALEA) was created in 1979 as a credentialing authority through the joint efforts of major law enforcement executive associations throughout the country. The primary purpose of CALEA is to improve the delivery of public safety services by maintaining a comprehensive body of law enforcement standards, establishing and administering an accreditation process, and recognizing professional excellence.
The CALEA accreditation program provides law enforcement agencies with an opportunity to demonstrate compliance with an established set of professional standards on a voluntary basis, and includes an external, objective evaluation of departmental operations. With over 800 participating agencies, CALEA benefits from the collective experience of thousands of law enforcement managers and executives across the nation, and acts as a blueprint for better law enforcement institutions that are efficient, well-equipped, and responsive to the communities they serve.
Additional information on CALEA and the accreditation process is available on the CALEA website at: