(514) Los Angeles Communications Center
Phone: Address:
2901 West Broadway
Hours:
Monday: 24/7
This is a CHP dispatch center. This facility is not open to the public.
Connecting Californians to First Responders
On average, each person will dial 9-1-1 at least twice in their lifetime. Whether facing a major emergency, such as a natural disaster, or reporting a traffic hazard, the dedicated public safety dispatchers at the Los Angeles Communications Center (LACC) ensure help reaches those in need. These professionals form the critical link between first responders and motorists, handling millions of calls annually to keep California’s roadways safe.
LACC serves as the largest Public Safety Answering Point (PSAP) in California and the third largest in the nation, managing over 2.7 million calls annually. Staffed 24/7, over 180 highly trained dispatchers support over 1,500 uniformed personnel and 300 tow truck operators, ensuring a seamless response to emergencies across Los Angeles County’s extensive freeway system.
Highly Trained & Accredited Dispatchers
LACC dispatchers undergo extensive training and are certified by the Commission on Police Officer Standards and Training (POST). These professionals provide critical support for 10 CHP field offices, utilizing statewide, national, and international criminal justice databases to assist in investigations and enforcement operations.
In November 2014, CHP Communications Centers became the first state highway patrol agency in the nation to receive communications accreditation from the Commission on Accreditation for Law Enforcement Agencies (CALEA).
In January 2017, CHP Communications Centers were certified by the Association of Public-Safety Communications Officials (APCO) International, recognizing their excellence in public safety communications.
Advanced Communications Technology & Facilities
LACC operates from an 18,000-square-foot facility, equipped with 54 state-of-the-art dispatch consoles for managing radio communications, telephone operations, and Computer-Aided Dispatch (CAD) functions. The center also oversees:
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- The Traffic Management Center (TMC)
- Metro’s Freeway Service Patrol (FSP) tow trucks
- Metro’s Express Lanes operations
- The Intelligence, Records, and Investigative Support (IRIS) Unit, which provides real-time intelligence to assist field officers in criminal investigations, vehicle tracking, and other law enforcement operations.