In far northern California lies the Shasta Cascade region, a wonderland of year-round outdoor recreation. This region, covering 25% of California, offers unique experiences to include glistening lakes and world-class rivers to scenic drives and backcountry roads. Redding is located on Interstate 5, with the Sacramento River coursing through it. Redding is also the county seat of Shasta County. The Shasta Cascade is the perfect escape from the fast pace of city life providing something for everyone to discover and enjoy whether it be great recreation, adventure, or pure relaxation. Redding Communications Center (RCC) serves Trinity, Shasta, Tehama, and Lassen counties and provides dispatch services for the following CHP Areas; Redding, Trinity River, Red Bluff, Northern Division, Cottonwood Inspection Facility, and the Burney Resident Post. RCC also provide dispatch services for Caltrans’ District 2, after-hours, weekends, and holidays. RCC maintains 15 public safety dispatcher positions and is the largest of five CHP communications centers located in Northern Division. RCC requires that a minimum of two PSD personnel be on-duty at all times. During peak periods of activity, ideally, as many as four PSDs may be working in the communications center, in addition to a dispatch supervisor. RCC is overseen by two dispatch supervisors, who report directly to the Redding Area Lieutenant. RCC presently employs a 3/12 alternate workweek. Scheduling is completed by utilizing a seniority-system for bidding on available shifts with set days off and vacation assignments.